In collaboration with the Ministry of Civil Affairs and the China Center for Children's Welfare and Adoption (CCCWA), UNICEF China is helping to strengthen child protection system at county level through the Integrated Child Protection Model (ICPM) project. In September 2024, the China team launched the CPIMS+/Primero system across 11 counties in six provinces as part of the ICPM project. By December 2024, the initiative had significantly enhanced case management for over 1,300 child protection cases.

CPIMS+/Primero has streamlined case management processes, enabled faster response times and improved data accuracy. Notable achievements include more efficient service delivery, smarter case management, and a scalable framework. This marks the first instance of self-hosting within a government partner in China. The China team successfully completed the entire deployment process, including system configuration, database setup, workflow customization, and extensive testing and debugging. Challenges, such as adapting the system to local contexts and training stakeholders, were effectively addressed through iterative testing and capacity-building efforts. Over 100 professionals participated in comprehensive training programs, ensuring the sustainability of operations.

With strong government support, CPIMS+/Primero is poised to expand to additional counties in 2025, further strengthening child protection services and fostering collaboration across departments. This launch represents a significant milestone in ensuring no vulnerable child is left behind, highlighting how digital innovation can strengthen child protection systems.